Buyer Terms
Rules, safety expectations, and dispute standards for purchases made through CheckoutFirst.
Agreement & platform role
What this agreement covers and how CheckoutFirst operates.
Sections 1 – 2
These terms apply to every purchase made through CheckoutFirst.
Last updated March 12, 2026.
1. Buyer agreement
These Buyer Terms apply to every purchase made through CheckoutFirst. By placing an order, you agree to these terms, the Terms & Conditions, and the Privacy Policy.
2. Platform role
CheckoutFirst is a commerce platform for perfumers, perfume creators, and specialist sellers. Sellers are responsible for listing accuracy, product quality, and fulfillment.
Orders & responsibilities
How payments, fulfillment, and buyer obligations work.
Sections 3 – 5
Payments are processed through Stripe hosted checkout.
Checkout totals including shipping and taxes are shown before payment.
3. Orders and payments
- Payments are processed through Stripe hosted checkout.
- Checkout totals, including shipping and taxes if applicable, are shown before payment.
- Your order email and receipt are your proof of purchase.
4. Fulfillment expectations
- Physical items: sellers handle shipment timelines and delivery.
- Digital items: sellers provide access according to listing terms.
- Services: sellers define scheduling and delivery format.
5. Buyer responsibilities
- Provide accurate payment, shipping, and contact information.
- Review listing details before purchasing.
- Use lawful, non-fraudulent payment behavior.
Safety notice
Important safety information for perfume materials and fragrance products.
Section 6
Some listings involve concentrated fragrance ingredients that require safe handling.
Aroma chemicals, solvents, and other perfume materials may cause irritation or sensitization when mishandled.
6. Safety notice for perfume materials
- Follow listing instructions and applicable Safety Data Sheets.
- Keep materials away from children, pets, heat, and open flame.
- In case of exposure, follow emergency guidance and seek medical care.
Disputes & conduct
Returns, refunds, prohibited behavior, and how to reach support.
Sections 7 – 9
Start with the seller. Escalate to CheckoutFirst if needed.
7. Returns, refunds, and disputes
Return and refund rules follow the listing terms and applicable law. If a dispute cannot be resolved with the seller, contact CheckoutFirst support with your order details.
8. Prohibited buyer conduct
- Payment fraud, chargeback abuse, or attempts to bypass checkout.
- Harassment, abuse, or threats toward sellers or staff.
- Efforts to obtain goods or services without valid payment.
9. Contact
For questions about your purchase, a dispute, or these terms, reach the CheckoutFirst team directly.